Is any email address other than your COM address (such as Gmail, Hotmail, yahoo, etc.).Īfter entering your alternate email, click Continue.
Office 365 password reset self service password#
If you entered the correct temporary password you will receive the message “End-User.Please be careful reading and entering the temporary password. Upon receipt of the temporary password, enter it and click Continue. PortalGuard will send a one-time temporary password via text message to the cell phone.Next you will be prompted to enter your cell phone number and your cell phone provider.Use the > and << buttons toĬycle between questions 1-5 and 6-10. You will need to answer at least 5 of the questions. Provide answers to whichever questions you wish. After entering your username and password information, you will first be presented.Enter your current COM password and click Log On.You can access ‘Account Management’ by going to:.Password Reset Instructions Getting Started – Registering your Cell Phone and Alternate Email A temporary one-time password will be sent to your cell phone and/or alternativeĮmail address in the event you ever forget your password and need to reset it.
To WebAdvisor, Email, classroom and lab PCs, and COM’s wireless network).īefore you can begin using the password reset tool you must first log in (using yourĬurrent COM credentials) and provide a cell phone number and an alternative emailĪddress. Their Active Directory password (Active Directory accounts are used to authenticate College of the Mainland’s password management system provides a convenient means forĬOM students, faculty, and staff to unlock their Active Directory account or reset